TechHelp, as part of the National Manufacturing Extension Partnership (MEP), is committed to protecting our clients, our team members, and our families. If you have any questions or need assistance, you can contact one of our manufacturing specialists directly or click the button below and we will connect you with the right resource.

Manufacturing Help or Questions


  • Boise State recently updated its Reintegration Plan that includes guidelines for welcoming students back to campus in the Fall of 2020. The Plan includes a timeline, personal & public hygiene guidelines, contract tracing, physical distancing, testing, and more.
  • As of June 13, Idaho has moved into Stage 4 of recovery. All details are available on the State Reopening Page. Gatherings of more than 50 are now allowed and employers can return to full staffing. Physical distancing, personal protections, and sanitation for workers are encouraged as is telework when feasible.

Throughout the pandemic, TechHelp has gathered a chronological list of manufacturing-related COVID updates and resources here. We also provide information related to food manufacturing here.

Chronological COVID Updates

Killing COVID with Kindness Page

TechHelp is part of a network of 51 MEP Centers in all 50 states and Puerto Rico. These centers are available to help small and medium-sized manufacturers (SMMs) through this challenge with more than 1,400 trusted advisors and experts at approximately 375 MEP service locations.

TechHelp Manufacturing Specialists are located statewide and can assist manufacturers with most business operations and workforce needs including product design & development, food manufacturing & safety, plant operational issues, business continuity, supply chain issues, and supplier scouting/matchmaking. Contact us if you need help or would like to learn more.

  • Our New Product Development Team can help with:
    • Product Design & Build
    • Rapid Prototyping & 3D Printing
    • Idea Development
    • Design for Manufacturing
  • TechHelp’s Food Manufacturing Team worked with a cohort of small food manufacturers in our Idaho Food Safety Cooperative Program.  As the virus situation escalated, our specialists evolved to a totally virtual model. Our specialists are still providing on-site services under the following guidelines:
    • The industry/product is essential. 
    • The client is comfortable proceeding and provides proper safety precautions.
    • The TechHelp specialist is comfortable going in based on the specialist’s health situation.
  • Our sister center in Iowa, CIRAS at Iowa State University, is providing educational guides and direct support for food manufacturers to help them plan, prepare, protect, and recover their operations.  TechHelp offers many of the same services.

Vital COVID Related Information for the Food Industry

  1. Critical Workforce – Guidance On The Essential Critical Infrastructure Workforce
  2. Food Northwest Recommendations for Food Manufacturers– Emergency Prevention Measures for Physical (Social) Distancing in Food Manufacturing Facilities as Related to COVID-19
  3. Protocols for if/when employees test positive in food industry
  4. FDA Food Safety and Coronavirus disease 2019
  5. NC State comprehensive facts YouTube video

Our Operational Excellence Team can address a number of issues including Supply Chain Challenges and Operations/Production Issues.

  • TechHelp can tap into the NIST MEP National Network for matchmaking activities between manufacturers and suppliers. If you need a manufactured good and can’t find it, we can put a request out through the network. We can also route requests from around the nation to Idaho manufacturers.
  • We maintain tight relationships with private, state, and federal resources. If you have a need and aren’t sure which way to turn, contact us. We make resource referrals all the time.

I Need Help


  • TechHelp Specialists will keep you informed on the status of current and future workshops and events. We will waive cancellation fees for any projects or events that our clients wish to reschedule.
  • We will offer meetings by phone or video conference at the client’s discretion.
  • Our specialists and outside consultants will continue to take precautionary measures in order to minimize the risk of transmission. 

We will let you know about the increasing list of online resources for training, information, and programs to assist manufacturers. We have listed some useful webinars on our Event Calendar. NIST MEP is providing information about programs and funding designed to help companies weather the storm and recover. We will collect this valuable information and share it with you as appropriate.