Idaho Wrecker Sales
Location: Mountain Home, Elmore County
Project: New Product Development, Lean Manufacturing and Product/Process Documentation
Idaho Wrecker Sales (IWS) of Mountain Home offers a full line of towing equipment as well as sales, service and parts. The IWS product line includes custom installation of towing equipment, detailed painting, custom graphics and lettering, as well as new and used wreckers and carriers. Owner, Chuck Ceccarelli, had been trying to nail down design specs for one of his unique “Side Puller” wreckers with little success. He called TechHelp at the suggestion of an acquaintance and within two hours, the TechHelp New Product Development Team had delivered an answer. Chuck was so impressed that he brought the TechHelp Team in for further consultation. What TechHelp discovered was a very innovative company that, after 11 years of growth, offered opportunities for product and process improvements.