COVID-19 Resources for the Food Industry

2020 Food Manufacturing Workshops & Events 

Latest Food Manufacturing News – Spring 2020

Food Manufacturing Services Flyer

“Above, Food Manufacturing Specialists, Catherine Cantley (R) and Janna Hamlett (L) of TechHelp and the University of Idaho stand ready to assist with a wide range of your processing needs.

  • Need help creating a shelf life program?
  • Could you use a small consumer test to determine which are the “critical to quality” attributes of your product portfolio?
  • Could you use a little assistance in creating online training modules or setting up a “train the trainer” culture in your facility?
  • Do you have an operation that you’d like to increase your throughput or yield on?
  • Is it time to bolster your food safety program?

TechHelp’s Idaho-based Food Manufacturing Team, led by Catherine Cantley and Janna Hamlett includes university faculty, agricultural extension resources, and internationally recognized contracted partners. Together we bring a broad range of services to the food industry through site visits, needs assessments, on-site project work, on-site training, and public courses. TechHelp offers a wide range of services that can help you grow revenues, improve productivity & performance, and strengthen your global competitiveness. Contact TechHelp today to schedule a free assessment.

Regulators, retailers, and industrial customers require food and dairy processors to adhere to stringent rules or global food safety standards that protect consumers. TechHelp offers a full suite of services and courses that help processors learn about, get certified in, and implement modern food safety standards that improve products, processes, and competitiveness. In 2018, TechHelp joined its sister MEP Centers in Washington and Montana to create a tri-state food safety partnership focused on sharing knowledge and resources. The multi-state initiative is led by Food Safety Project Manager, Jolene Cram, who is based with TechHelp at Boise State University. 


Our Services & Training:

We work with you to identify improvement opportunities and work with your team to implement solutions within your organization.  Our public and private workshops are designed to teach you how to lead improvements that drive positive Return On Investment (ROI).


For Information Contact: Catherine Cantley at 208-426-2181 or or Janna Hamlett at 208-731-9363 or

  • Commissioning Equipment and processing lines

  • Scale-up Assistance Benchtop – Pilot Plant – Factory

  • Shelf Life, Setting and Extending

  • Ingredient Sourcing

  • Market Research, Sensory and Consumer Science

  • New Product Development

  • Setting Specifications

  • Quality Improvements

For Information Contact: Catherine Cantley at 208-426-2181 or or Janna Hamlett at 208-731-9363 or


Food & Dairy Safety Flyer

The FDA published its Food Safety Modernization Act (FSMA) regulations in September of 2015 that requires the completion of specialized training for processors of human food and animal feed/pet food. TechHelp and our regional partners are offering training sessions and onsite technical assistance in support of FSMA.

For Information Contact: Catherine Cantley at 208-426-2181 or or Janna Hamlett at 208-731-9363 or

TechHelp does a lot of work with Idaho Manufacturers in Operational Excellence (OE) matters such as Lean and Six Sigma.  These tried and true TechHelp offerings and a plethora of new services are increasingly being applied in Food Manufacturing.

  • Ingredient Substitutions and Eliminations

  • Process and Yield Improvement

  • Operational Excellence

  • Food Lean Operations

 Listed below is a full list of Training and Technical Assistance services offered by TechHelp.

  • Assessment of Client Readiness for Food Safety and HACCP Audits|

  • Client Preparation for Third-Party Food Safety and HACCP Audits (e.g. AIB, NFPA Safe-Audit, and NSF-Cook & Thurber)
  • Client Preparation for Customer Food Safety and HACCP Audits (e.g. Campbell, HEB, Sysco, Costco, Burger-King, and Darden)
  • Write Prerequisite Food Safety Programs
  • Develop HACCP Plans and Implementation
  • Pest Control and Sanitation Program Set-Up
  • Microbiological Monitoring Programs
  • Required Quality Assurance Programs
  • Form Development (Quality Control, Food Safety, and HACCP)
  • Client Support during and after Audit

Food Safety Prerequisite Programs

  • Assessment of Facility Needs for Food Safety Program Implementation
  • Preparation for Third-Party Inspections
  • Hands-on Assistance with Prerequisite Programs (e.g. GMP’s, Sanitation, Pest Control, Chemical Control, Preventive Maintenance, Glass and Brittle Plastics Control, Recall, Calibration and Allergen Control)
  • Written Policies, Guidelines, and Standard Operating Practices
  • Monitoring Forms for Program  Documentation (e.g. The Sanitation Master Cleaning Schedule)
  • Food Defense Program
  • Pest Control and Sanitation Program Set-Up
  • Preventive Maintenance Programs
  • Training of Employees and Management
  • Food Safety Self-Inspection Programs
  • Microbiological Monitoring Program for Product, Equipment, and Environment

HACCP Systems

HACCP Information, Training, Workshops & Implementation

Why Do Companies Work with TechHelp?

Expertise Our team of manufacturing specialists has 175 combined years of hands-on manufacturing experience and 100+ combined years of advanced training in manufacturing disciplines. Proximity Working from university-based offices in Boise, Pocatello, Twin Falls, and Post Falls, our specialists are your neighbors.  We were here yesterday, and we’ll be here tomorrow. Value Companies save money by hiring our specialists as needed and discover that the benefits of our services quickly outweigh the costs. Connections

  • Idaho Connections – We have connections with many Idaho resources.
  • University Connections – TechHelp is a partnership of Idaho’s three state universities and provides services statewide.
  • National Connections – TechHelp is the Idaho affiliate of the NIST Manufacturing Extension Partnership national network.

Our Process:

  1. Our work begins with a visit to learn about and assess your operations.
  2. We follow up with recommendations for high-value improvements.
  3. We develop a scope of work that includes a timeline, budget, and deliverables customized to your unique needs.
  4. We meet regularly with your leadership team to advance the project and make adjustments as needed.
  5. As your local trusted advisors, we are available for ongoing assistance, coaching, and improvement support.

Our Results Include:

  • Excellent audit scores
  • Increased sales
  • Improved quality and product safety
  • Employee retention
  • Revenue growth
  • Regulatory compliance – FSMA Rules

For Information Contact:

Headlines from Food Safety News