Food & Dairy Processing Services Flyer

Food & Dairy Processing Services

  • Need help creating a shelf life program?
  • Could you use a small consumer test to determine which are the “critical to quality” attributes of your product portfolio?
  • Could you use a little assistance in creating online training modules or setting up a “train the trainer” culture in your facility?
  • Do you have an operation that you’d like to increase your throughput or yield on?
  • Is it time to bolster your food safety program?
    Catherine Cantley is a Food Processing Specialist with TechHelp and the University of Idaho Extension & School of Food Science. She is an experienced Senior Research and Development manager with demonstrated expertise in food manufacturing, process engineering, product optimization, food safety, and sensory and consumer science. She has worked in both the retail sector and the foodservice sector, so she can flex readily to help your company meet the needs of your customer(s).

    Catherine Cantley, above, is a Food Processing Specialist with TechHelp and University of Idaho Extension & School of Food Science.

TechHelp’s Idaho-based Food Processing Team, led by Catherine Cantley,  includes university faculty, agricultural extension resources, and internationally recognized contracted partners. Together we bring a broad range of services to the food industry through site visits, needs assessments, on-site project work, on-site training, and public courses. TechHelp offers a wide range of services that can help you grow revenues, improve productivity & performance, and strengthen your global competitiveness. Contact TechHelp today to schedule a free assessment.

Regulators, retailers, and industrial customers require food and dairy processors to adhere to stringent rules or global food safety standards that protect consumers. TechHelp offers a full suite of services and courses that help processors learn about, get certified in, and implement modern food safety standards that improve products, processes, and competitiveness. In 2018, TechHelp joined its sister MEP Centers in Washington and Montana to create a tri-state food safety partnership focused on sharing knowledge and resources. The multi-state initiative is led by Food Safety Project Manager, Jolene Cram, who is based with TechHelp at Boise State University. 

Why Do Companies Work with TechHelp?


Our team of manufacturing specialists has 175 combined years of hands-on manufacturing experience and 100+ combined years of advanced training in manufacturing disciplines.


Working from university-based offices in Boise, Pocatello, and Post Falls, our specialists are your neighbors.  We were here yesterday, and we’ll be here tomorrow.


Companies save money by hiring our specialists only when needed.  They also discover that the benefits of our services quickly outweigh the costs


  • Idaho Connections – We have connections with many Idaho resources.
  • University Connections – TechHelp is a partnership of Idaho’s three state universities and provides services statewide.
  • National Connections – TechHelp is the Idaho affiliate of the NIST Manufacturing Extension Partnership national network.

Our Process:

  1. Our work begins with a visit to learn about and assess your operations.
  2. We follow up with recommendations for high-value improvements.
  3. We develop a scope of work that includes a timeline, budget, and deliverables customized to your unique needs.
  4. We meet regularly with your leadership team to advance the project and make adjustments as needed.
  5. As your local trusted advisors, we are available for ongoing assistance, coaching, and improvement support.

Our Results Include:

  • Excellent audit scores
  • Increased sales
  • Improved quality and product safety
  • Employee retention
  • Revenue growth
  • Regulatory compliance – FSMA Rules

For Information Contact:

Catherine Cantley at 208-426-2181 or 

Click here to request a complimentary visit or assessment.   

Our Services & Training:

We work with you to identify improvement opportunities and work with your team to implement solutions within your organization.  Our public and private workshops are designed to teach you how to lead improvements that drive positive Return On Investment (ROI).


Food & Dairy Safety Flyer

The FDA published its Food Safety Modernization Act (FSMA) regulations in September of 2015 that require completion of specialized training for processors of human food and animal feed/pet food. TechHelp and our regional partners are offering training sessions and technical assistance in support of FSMA. Read all about it and save your place in line for training and services here. 

For Information Contact:

Catherine Cantley at 208-426-2181 or 


Food & Dairy Safety Flyer

Listed below are the Training and Technical Assistance services offered by TechHelp.

Food Safety Prerequisite Programs

HACCP Systems

HACCP Training

For more information, contact Catherine Cantley at 208-426-2181 or or click here to request a complimentary visit or assessment.