Applied Quality Management Fundamentals

This course briefly covers the concepts associated with quality, including understanding customers’ needs/wants, cost of quality, and historical quality movements.  This course is designed to give participants the tools and techniques required to implement and maintain a quality management system in a food processing environment.  Learn the strategies needed to identify issues, evaluate root cause, correct the issue, and improve the quality system’s effectiveness.  

This course is broken into several short segments so that students can immediately apply their knowledge in the existing facility without causing a significant interruption of normal job duties.  

Who Should Take This Course:

• Anyone interested in learning about quality management in a food facility.

• Anyone who must manage/supervisor any aspect of quality in food manufacturing.

• Anyone who wishes to improve their current system 

• Example roles include Quality Assurance personnel, Production Management/Supervisor, Sanitation personnel, Production/Plant Management. 

By the End of This Course, You Will Be Able To:

• Define quality by understanding customers needs and wants

• Apply the fundamentals of microbiology in both the product and the environment

• Understand the basics of sensory analysis in determining the quality of a food product

• Utilize statistical process control to make data-driven decisions

• Implement corrective, preventive action programs to solve quality problems

• Support the importance of having a robust internal audit program to the overall quality system

The course fee is $495/ each individual.

Instructor

Course Instructor, Janna Hamlett,  brings a wealth of qualifications, expertise, and experience to her position as a Food Processing Specialist at TechHelp and an Assistant Professor at the UI/WSU School of Food Science. Most recently, Janna worked as an Assistant Professor at the College of Southern Idaho in Twin Falls. Janna developed a new Food Processing Technology AAS program that included getting industry and state approval for the curriculum and developing the classes and curriculum to create the program. As an independent Food Safety and Production Consultant, Janna helped local companies with food safety policies and programs.  Janna gained valuable industry experience during her 10 years at Glanbia Foods in Idaho’s Magic Valley. She was the Production Manager of Glanbia’s cheese plant in Gooding and Quality Assurance Manager of the company’s Gooding and Twin Falls plants. Learn more about Janna here.