Posted by Catherine Cantley | July 21, 2020
Foodservice research company, Technomic, recently published a Whitepaper that explores COVID related shifts from a foodservice perspective. The study explores changes in consumer behavior, operational innovations within restaurants, and changes in foodservice industry activity.
Technomic found that Operators want detailed product and COVID-19 information. They want to know what products to serve and how to address issues like shortages. Food and beverage product support is particularly significant to the healthcare segment. Operators want a summary of the laws and regulations they must follow, as well as personalized advice on how to address the issue and drive business. Communication and transparency are becoming increasingly valued, and operators need partners they can trust.